Accurate health evaluations worldwide or locally in the Sedona Arizona area

Appointments by phone or e-mail

Phone: 1-928-639-4574

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Shipping Policies & Procedures

At Alternative Choices Healing Center, our goal is to give you an enjoyable shopping experience. We've done our best to make everything simple to do and easy to understand. Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at

Most credit card orders received and approved before 2 p.m. Pacific Time are generally shipped within 24 hours, except for weekends.

These are the shipping choices for online orders shipped within the United States and Internationally:

  • United State Postal Service (USPS)
  • United Parcel Service (UPS)
  • FedEx

NOTE: WE DO NOT ACCEPT OPENED RETURNS on our any of our nutrition or supplement products. Please check your order carefully when you receive it.


Shipping & Handling Charges

All shipping and handling charges are calculated at the time of check out. Choose whatever delivery service and time frame suits your needs. There is a nominal charge for handling added to cover the costs of packaging.

Shipping & handling companies for USA

NOTE: If you have a P.O. Box, choose United States Postal Service ONLY. Otherwise, please provide your street address so that we can send your order to you without delay.

USPS Priority (shipped via USPS, 2 - 3 business days average anywhere in the USA)

International Shipping & Handling

Canada Normal (Canada, 7 - 10 business days)

Canada Expedited (FedEx 2-4 business days)

Estimated delivery time for items we have in stock is 2 to 4 business days from date of shipment, provided no problems occur with your local customs office. Most orders do clear quickly and are delivered within the UPS estimated time.

For all Canadian shipments, Alternative Choices Healing Center will not be held responsible or liable for any problems that result at Canada's local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office.

Alternative Choices Healing Center will not be held liable for any customs duties or taxes that arise from your local customs office. Alternative Choices Healing Center will also not be held responsible for any additional fee the local carrier in your country may charge.

NOTE: Orders to Canada have a $9.95 surcharge. Orders for Alaska, Hawaii, and elsewhere may require additional shipping charges. The shipping amount indicated will not reflect actual shipping charges when you check out; you will be contacted to obtain your approval of the final shipping charges prior to the order processing.

All Other Countries International (shipped via regular mail, 10 - 14 business days anywhere in the world)

Please note that customs and import policies in some countries prohibit the importing of herbal and/or homeopathic products for personal use. It is your responsibility to check your country's policies. Because of increased vigilance in Germany, we no longer ship to Germany.

International delivery times

Estimated delivery time for items we have in stock is from date of shipment, provided no problems occur with your local customs office. Some countries may require various types of import licenses. Alternative Choices Healing Center will not knowingly ship any products to any countries that may require any type of license.

NO orders ship on Saturdays or Sundays and Holidays

All Express Mail, FedEx and UPS orders are waived from signature unless otherwise instructed via comments in your order form, by email or phone.

If no one is home...

In the event there is no one to receive/sign for your package on the first delivery, United Parcel Service (UPS) and most other delivery services will make two additional attempts to deliver, after which the package will be returned to ALTERNATIVE CHOICES HEALING CENTER.

Packages delivered by UPS or any other carrier in a damaged condition should be promptly reported to your local shipper's office. Please retain the original shipping carton for the shippers verification and examination. Following their inspection of the package, the shipper will accept the damaged product(s) and handle all the details of the claim and will notify ALTERNATIVE CHOICES HEALING CENTER.

You will need to work out with them if they will pick up the damaged package, or see if you need to drop it off at one of their offices.

Arizona sales tax

My office is in Arizona so if you live this state, 8.55% sales tax will be applied to your order.

Back Orders

In the unlikely event that any items in your order are unavailable for immediate delivery; we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).

Ordering Methods

ONLINE: Click on "Add to Cart" from our shopping cart. Also see our ordering help page.

BY PHONE In the United States: Phone: 1-928-639-4574

BY FAX: Fax us anytime at 1-270-398-1857

Order status and returns

You will receive a confirmation e-mail after placing your order. If you have any questions, e-mail us Monday to Friday from 10 a.m. to 2 p.m. PacificTime at You can also leave us a message 24 hours a day Phone: 1-928-639-4574

Payment options for your purchases

We accept the following credit cards: VISA and MasterCard.



*To all our visitors: Thank you for coming to explore our web site, We truly appreciate your presence here. You and your health are a vital concern to us. We sincerely hope the information we share, the services we offer and the products we sell help you to manifest your dreams as a spiritual being and that it helps contribute to your physical health, well-being and prosperity.

Please be aware none of the these statements have been evaluated by the Food and Drug Administration (FDA). These products and this information are NOT intended to diagnose, treat, cure, or prevent any disease. It is simply the 1st Amendment in action and is presented for information and research purposes only. We are sharing information we believe in and feel it is not commonly found in mainstream media. We'd also like to remind you, if you act on ideas found here, you do so at your own discretion and risk. Self-help requires intelligence, common sense, and the ability to take responsibility for your own actions. By receiving this information, you agree to hold yourself FULLY responsible for your own health and well being and to hold harmless Alternative Choices Healing Center, its owners, assigns or heirs from any lawsuits and litigations for any reason.

We do not recommend using any ideas found here without first consulting a medical professional or a qualified health care provider with recognized degrees and appropriate licenses.

ęCopyright 2000-2014. All rights reserved. Alternative Choices Healing Center ( and its owner Dr. Xianti Hoo, Ph.D., call 1-928-639-4574. Web design and writing by Marika Ray. Graphics and some photos are from Art Today, visit